Leaks

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mavisbramston
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Leaks

Post by mavisbramston » 14 Dec 2017, 08:54

I have no idea where to post this.
Our water bill was exorbitant. Two people 600 perquarter.
Rang.
The desk staff Melbourne water claim it sounded like a leak. Not much help though. The leak seems undetectable. Anyone experienced this?

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Perrorist
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Re: Leaks

Post by Perrorist » 14 Dec 2017, 12:41

Yes. Traced it to a dripping tap in a garden. If it's a ruptured pipe, you have to get a specialist to locate it (not a water diviner!).

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Dreamweaver
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Re: Leaks

Post by Dreamweaver » 14 Dec 2017, 17:57

A leaking toilet system may not be obvious if it's mild, but still adds up. While the bowl is dry put a sheet of toilet paper where the water normally flows in, and without flushing, see if it gets wet.

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Perrorist
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Re: Leaks

Post by Perrorist » 14 Dec 2017, 18:14

Yep, I'll second that. I've had that problem too.

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Betty
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Re: Leaks

Post by Betty » 14 Dec 2017, 18:18

I receive my water bill every 6 months, a year ago I received an extortionate bill, I phoned the water company and told them there was no way I had used that much water, they sent a man to check for leaks including the outside drainage, he checked my two inside toilets and he found that in both toilets after flushing, water was still leaking (which I hadn't noticed), I had the plumber in to fix the flushing system, confirmed with the water company the work had been done and as a one off they waived the bill for those 6 months. :icon_biggrin:

Even a dripping tap will use more water than usual and will put the bill up.............I am always very careful now to check for leaks. :icon_biggrin:
A rose by any other name...............

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Warrigal
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Re: Leaks

Post by Warrigal » 14 Dec 2017, 19:19

As a one off you can get some relief for the cost of a leak that you could not reasonably detect, such as water seeping from cracked underground pipes. You need a plumber to certify to the cause of the leak when you submit your letter to the utility company.
The difference between knowledge and faith is like the difference between knowing about friendship and having a friend.

mavisbramston
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Re: Leaks

Post by mavisbramston » 15 Dec 2017, 14:58

Thank you everyone for your comments and advice. After ringing Melbourne water they said it certainly sounds like a burst pipe or leak. We checked toilets etc. We saw no taps etc dripping.
Melbourne water does not send anyone around.
We had to ring a company to find the leak. Guy spent quite a while investigating. Very impressive equipment. They will only detect it and then you have to find a plumber.
So leak detected we now await the plumber.
I will follow up compensation thanks for that.
Will let you know outcome.

mavisbramston
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Re: Leaks

Post by mavisbramston » 19 Dec 2017, 08:47

Leak was detected and fixed. Hope thats the end of it

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