Gmail problem

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Dreamweaver
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Gmail problem

Post by Dreamweaver » 10 Feb 2018, 13:32

My address is all lower case with a dot. Someone in USA has the same with an uppercase letter , no dot. I was getting receipts and downloads meant for them, so I notified them and the sender. Then I found their address on my screen as belonging to me! I thought they must have changed their address to a new one, but have just received another receipt and download! I don't want to delete their address (which my gmail recognises as me) if they are going to lose it, and their downloads which have cost them good money.

On the gmail forum there are 2 or 3 others who are having similar experiences, but all replies just repeat the blurb from the help sites, which aren't wonderfully helpful.:teary

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Perrorist
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Re: Gmail problem

Post by Perrorist » 10 Feb 2018, 16:12

That's weird. The addresses are different - every character should be significant including the dot, but upper and lower case are almost always treated as identical. Someone at Gmail has stuffed up by the sounds of it.

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Re: Gmail problem

Post by Dreamweaver » 10 Feb 2018, 20:14

The downloads I am mistakenly receiving are educational stuff for a middle-school child, $50 a pop. The initial one was probably a mis-typed address, which I can understand. But now my system is recognising her address as mine. In spite of all their assurances I am still getting her mail, though addressed as it should be.

Their forum has now emailed me
Thanks for posting on the Gmail help forum.

Gmail ignores the period in an email address, just as it ignores capital letters.

For example, "myname @gmail.com" is the same as "my.name @gmail.com" is the same as "MY.name @gmail.com" as is "MYNAME @gmail.com". (etc. etc. etc. ad infinitum.)

Once you have created an email address, no one else can create that address, despite how many combinations of CaPitaLs and periods(.) they chose to use. That account is yours, and yours alone.

Despite what you may think, no one else has your account name, no matter what combination of capitals and/or periods are used.

If in doubt, sign in with the offending combination/s. You will gain access to your account.

Likewise @gmail.com is the same as @googlemail.com

No one else is receiving your emails or able to access your account this way, unless of course your account has been compromised.

What probably has happened is that someone has given your email address in error (or malice) to a web site; much as the wrong address on snail mail; or dialling the wrong number. A lot of web sites never verify email addresses. Facebook, for example.

If you wish you can advise the sender of the offending mail and point out the error, and they can contact the other party who may have given the wrong address, if they can be bothered; many don't care, unfortunately!

For a full explanation of how Gmail treats your address, read this. And watch this YouTube video https://www.youtube.com/watch?v=zL5-N8c18VE

Another full explanation in this excellent blog. And this blog as well.

Gmail filters will recognise the "period" and you can filter on the wrong address (with or without the "period") if needed https://support.google.com/mail/answer/6579?hl=en

Come back if you need more assistance!
8-[ Yes, I'm going back.

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Perrorist
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Re: Gmail problem

Post by Perrorist » 10 Feb 2018, 20:39

That's ludicrous. The period should not be ignored. Poor design, Mr Gmail.

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terra
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Re: Gmail problem

Post by terra » 11 Feb 2018, 11:11

Easy fix.... get rid of gmail and open a new account with Thunderbird email client.
"Life's too short to drink cheap wine".

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Re: Gmail problem

Post by Dreamweaver » 11 Feb 2018, 18:23

Will do, terra
:text-thankyou:

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terra
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Re: Gmail problem

Post by terra » 13 Feb 2018, 10:13

Couple Thunderbird with the free version of Mailwasher and your problems will be over.
"Life's too short to drink cheap wine".

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Re: Gmail problem

Post by Dreamweaver » 14 Feb 2018, 08:29

:happy-sunshine:

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